Privacy Policy

1. Introduction

Welcome to BestStorage.ae ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and storage services.:

By accessing BestStorage.ae and using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information:

• Contact details (name, email address, phone number)
• Identification information (Emirates ID, passport details for verification)
• Business information (company name, business address if applicable)
• Payment information (credit/debit card details, billing address)
• Storage unit preferences and rental history

Non-Personal Information:

• Browser type and version
• IP address and device information
• Pages visited on our website
• Time and date of visits
• CCTV footage from our facilities for security purposes

3. How We Use Your Information

We use your information for the following purposes:

• To provide and manage your storage rental
• To process payments and send invoices
• To communicate with you about your account and our services
• To improve our website and services
• To send promotional emails (with your consent)
• To ensure the security of our facilities and prevent fraud
• To comply with legal obligations in the United Arab Emirates

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers, and payment information is encrypted using SSL technology.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Typically, we retain customer data for 5 years after the termination of your storage rental agreement.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit your ability to use some features of our website.

7. Disclosure of Your Information

We may share your information with:

• Service providers who assist in our operations (payment processors, IT services)
• Legal authorities when required by UAE law
• Third parties in the event of a business transfer, merger, or acquisition
• We never sell your personal information to third parties for marketing purposes

8. Your Rights

Under UAE data protection regulations, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent for marketing communications
• Request transfer of your data to another service provider

To exercise these rights, please contact us at info@beststorage.ae .

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: info@beststorage.ae
• Phone: +971 54 594 4008
• Address: Ras al khor industrial area 2 Street 31 Warehouse